Instructional experience

Humanmade -  Makerspace & Job Training Center  • 2019 - Present

Senior Project Specialist - 2021 - present

• Collaborated  with various subject matter experts to produce instructor led training programs for multiple workshop disciplines, including woodworking, metal working, digital fabrication, and design software. Over the past 4 years these training sessions have been delivered to over 3000 paying participants.
• I onboarded, trained, and supervised a team of 12+ volunteer workshop instructors, including making instructor facing lesson plans and guides, and  giving feedback on their work with learners.
• I led the hiring process for three staff instructors, including reviewing resumes, handling phone and in-person interviews, and having select applicants perform demonstration lessons.
• Collaborated with two experienced youth educators to make an 8-week, 200 hour youth program introducing 20+ high school students to fabrication technology. I created both student and instructor facing learning materials. 
• Managed purchasing for the facility including managing requests for shop supplies, event supplies, and special equipment purchases. I tracked and coded these expenses according to our accounting system.

Senior Project specialist - 2019 - 2021

• Supervised members using the woodshop to ensure safety, shop protocols, and etiquette. This included having discussions with members who violated shop policies, and mediating conflicts between community members.
• Led hands-on training sessions in advanced equipment use, including CNC machines, laser cutters, and woodshop equipment. I consistently received positive feedback for clarity and instructional quality.
• Created a workplace training program for a client company, which involved creating reference material, job aids, training protocols, and training several employees to be trainers for their organization.
• Planned and led over a dozen large group hands-on workshops, ranging from 15 - 40+ participants. This included purchasing materials and supplies, keeping the event on budget and on time.

US Navy Surface Warfare Center

Internship - June 2022 - September 2022

• I worked with a team of my fellow students in my masters program to work on a training program
• Consulted with multiple subject matter experts to create a training program outline for on the job training of Destroyer ship radar technicians
• Created a level 1 and level 2 performance analysis form for instructors to use in the program
• Used Adobe Photoshop and Illustrator to create an outreach brochure for the training program

Make Stuff Studios LLC

Manager, self employed - 2013 - 2019

I worked as a fabricator and technical trainer, delivering trainings at the following facilities.

• Techshop makerspace: Instructed over 2000 students in woodworking techniques at Techshop, enhancing technical skills and safety awareness and teaching project skills including joinery, finishing, and raw lumber processing.
• The Crucible: Instructed woodturning classes covering fundamentals of the wood lathe and advanced turning techniques. Also supervised and helped train apprentice instructors.
• Clayroom DIY pottery studio: Consulted on woodshop buildout, an addition to existing pottery studio. Created the woodshop's opening curriculum, including training and evaluation standards, and training their staff to maintain equipment. The programs I created significantly expanded their user base and student signup rate.
• Lower 48 Woodshop: Served on the board of directors of a non-profit woodshop in Oakland specialized in working with underrepresented groups in woodworking including women, POC, and LGBTQ+.

ESL Instructor

CDI (Chungdahm Learning Institute), South Korea • 2010 - 2013

• Delivered an engaging ESL curriculum tailored to the needs of 5th to 10th-grade students, focusing on conversational skills and exam preparation, which significantly improved students' language placement results.
• Created and implemented interactive summer and winter  workshops based on classic literature to enhance comprehension and critical thinking skills, engaging groups of up to 20 students in dynamic learning experiences.
• Applied diverse instructional strategies to cater to different learning styles and language proficiency levels, fostering an inclusive and adaptable learning environment.

Research assistant

Public Research Institute, San Francisco, CA • Research assistant • 01/2008 - 12/2009

PRI was a non-profit research company operated by San Francisco State University, they performed statistical studies and research services primarily for local government agencies. It ceased operations in 2012. I started as an intern during my senior year of college, and later was hired as a paid assistant after graduation.

⬤ Performed assigned statistical analysis operations using Excel and SPSS

⬤ Performed literature review on the best practices for surveying transit users in the field - on buses, trains,

and transit terminals.

⬤ Worked as a survey collector, giving written and oral surveys to transit riders of AC transit as part of a

bi-annual service quality survey.

Education

M.S., Instructional Design & Technology • CSU Monterey Bay • 2023

• This program specialized  in using adult learning theories and instructional models like ADDIE and SAM, with the practical application of project management skills to produce e-learning content.
• We practiced lessons using tools such as Articulate 360, Adobe Captivate, Adobe CC, and Camtasia. 
• The program included  a summer internship for an outside client. My client was the U.S. Navy Fleet Readiness program. My team contributed to creating an apprentice program for ship based radar technicians.
• and for my current employer to produce a prototype online training module.

CELTA ESL Teaching Certificate • International House, Bangkok  • 2011

• An intensive 1-month training program on adult learning theory in the ESL context.
• Daily morning sessions covered instructional theory, roleplay, and lesson planning.
• Daily afternoon sessions involved live teaching to live groups of 15 - 20 students, both giving or observing the lessons on alternate days.
• Daily evening sessions involved giving and accepting peer review of our teaching practice sessions.

B.A. Urban Studies • San Francisco State University • 2005 - 2008

Concentrated on urban planning and sustainable development in California. The program finished with internships at the SF Department of Urban Planning and the Public Research Institute, focusing on policy analysis and applied research.

Technical skills

Learning Management Systems: Canvas, TalentLMS

Instructional Design Tools: Articulate Storyline & Rise, Camtasia

Graphic Design Software: Adobe Illustrator, Photoshop, InDesign, Premiere pro

Generative AI Tools:  (ChatGPT, Eleven Labs, Synthesia)

Productivity Tools: Google Workspace (Docs, Sheets, Slides), Microsoft office, Slack, Zoom, Smartsheet

Stakeholder Coordination and Project Leadership: Leading cross-functional teams in educational settings

Accessibility skills and tools: Experience designing using UDL (Universal Design for Learning) principles and WCAG (Web Content Accessibility Guidelines in my masters program content. I also have experience adapting learning  experiences for users with a variety of sensory or physical disabilities.

Feedback and evaluation: Developed measurement tools corresponding to Kirkpatrick’s levels of training evaluation, gathering feedback and data on performance from program participants, staff, and instructors

Cultural sensitivity and adaptability: I have spent several years living in other cultures and working with diverse populations. I have an understanding and respect for adapting learning experiences and content for learners' backgrounds.

Industrial arts skills: Woodworking  • Metal fabrication • CAD • CAM • CNC machining • Laser cutting • 3D printing • Prototyping • Design for advanced manufacturing